FAQs


Question: 

Is this mask re-usable? 

Answer: 

Yes, it’s possible to reuse mask. It can be washed with soap and water or wiped with disinfectant. However it is not designed or recommended for extended use.

 

Question: 

Is this mask large enough to cover my nose? 

Answer: 

The mask is designed to cover a person's mouth and bottom tip of the nose. Since the nostrils are at the bottom of the nose and are facing down, it is not necessary to cover the entire nose. To test whether it is covering the nose, gently press the mask towards your face with a finger. Please note that the upper chin hold is designed to be placed above the chin right below the lower lips.

 

Question: 

Can I wear this instead of medical masks? 

Answer: 

No, the mask is not an alternative for the medical or surgical mask, personal protective equipment, or filtering respirators (such as N95 masks). It is not a medical device. The purpose of the mask is hygienic, such as to prevent saliva spreading while speaking and breathing. Please refer to the legal disclaimer.

 

Question: 

Is bulk sale available at a discounted price? 

Answer: 

Yes. Please email us for details.


Question: 

Do you have any other designs? 

Answer: 

Not at this time. However, we are always looking for ways to improve our product. Therefore new designs may become available in the future.